fomo7 Privacy Policy – How We Protect Your Data

1 Who We Are

fomo7 operates the online gaming platform accessible at fomo7.wine. This Privacy Policy applies to all users of the platform, including registered players, visitors browsing the site without an account and anyone who contacts fomo7 through any support channel.

For the purposes of this policy, fomo7 is the data controller — meaning we determine how and why your personal information is collected and processed. If you have any questions about how your data is handled, the contact details for our support team are provided at the end of this policy and in the footer of every page on the site.

By registering on fomo7.wine, making a deposit or using any feature of the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please do not create an account or continue using the platform.

2 Data We Collect

fomo7 collects personal information in the following ways: directly from you when you register or interact with the platform, automatically through your use of the site, and occasionally from third-party verification services used to confirm your identity.

We do not collect sensitive personal data such as religious beliefs, political opinions or health information. We also do not knowingly collect data from anyone under the age of 18.

3 How We Use Your Data

fomo7 uses the information collected for the following purposes, each of which is necessary to operate the platform and deliver a good experience to Pakistani players:

• Account creation and management: Your name, contact details and date of birth are used to create and maintain your player account on fomo7.wine.
• Identity verification: We are required to verify the identity of players before processing withdrawals. This protects both you and the integrity of the platform.
• Processing transactions: Financial data is used solely to process PKR deposits and withdrawals through supported channels including JazzCash, Easypaisa, Raast and bank transfer.
• Customer support: When you contact our support team, we use your account and communication data to respond to and resolve your query.
• Platform security and fraud prevention: Technical and usage data helps us detect unusual activity, protect accounts from unauthorised access and prevent fraudulent behaviour.
• Responsible gaming monitoring: Usage patterns may be reviewed to identify signs of problem gambling so that appropriate support tools can be offered.
• Marketing communications (if opted in): If you have given your consent, we may send you information about promotions, bonuses and platform updates. You can withdraw this consent at any time.
• Platform improvement: Aggregated, anonymised usage data helps us understand how the platform is used and where improvements can be made to the casino, betting or live casino experience.

4 Payment Information & PKR Transactions

All monetary transactions on fomo7 are carried out in Pakistani Rupees (PKR). The platform supports deposits and withdrawals via JazzCash, Easypaisa, Raast, direct bank transfer and debit or credit cards. Each of these channels involves the processing of financial data, which is handled as follows:

• Payment details entered during a deposit or withdrawal are transmitted using encrypted connections. fomo7 does not store full card numbers on its own servers.
• Mobile wallet identifiers (such as your JazzCash or Easypaisa account number) are stored in your account profile solely for the purpose of processing transactions and verifying that withdrawals are returned to a method registered in your name.
• Transaction histories — including deposit amounts, withdrawal requests and dates — are retained as part of your account record for the period described in Section 7 of this policy.
• Payment processors used by fomo7 operate under their own data protection practices. By using a particular payment method, you also agree to that provider's terms regarding data handling.

5 Sharing Your Data

fomo7 does not sell, rent or trade your personal information to third parties. Data may be shared only in the following limited and necessary circumstances:

• Identity verification providers: To confirm your age and identity as required before processing withdrawals, we may share relevant personal details with specialist KYC verification services.
• Payment processors: Financial data necessary to complete PKR deposits and withdrawals is shared with the relevant payment service provider (e.g., JazzCash, Easypaisa, Raast or bank systems).
• Game software providers: When you play a casino game or place a live casino bet, your gameplay data is processed by the third-party game provider whose software powers that title. These providers receive only the data necessary to operate the game session.
• Fraud and security services: Technical and transaction data may be shared with anti-fraud and cybersecurity services to identify and prevent abuse of the platform.
• Legal requirements: If required by applicable law or in response to a valid legal request, fomo7 may disclose personal data to the extent required to comply with that obligation.

All third-party service providers with whom data is shared are required to handle that data securely and only for the specific purpose for which it was disclosed. They are not permitted to use your data for their own marketing or commercial purposes.

6 Cookies & Tracking Technologies

fomo7 uses cookies and similar technologies to make the platform work properly and to understand how it is being used. Here is a straightforward breakdown of the types of cookies in use:

• Essential cookies: These are necessary for the platform to function. They keep you logged in during a session, remember your language and region preferences, and ensure the site loads correctly. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: These help us understand which parts of the platform are most popular, how long players spend on different sections and where technical issues arise. The data collected is aggregated and does not identify you individually.
• Preference cookies: These remember choices you have made — such as game filters in the casino lobby or your preferred deposit method — so you do not have to set them again each visit.
• Security cookies: Used to detect and prevent fraudulent access attempts and to support account security measures.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect how the platform operates. Analytics and preference cookies can typically be disabled without impacting your ability to play.

7 Data Retention

fomo7 retains your personal data for as long as your account is active and for a reasonable period after account closure, as required for operational, security and legal compliance purposes. The general retention principles applied are:

• Active accounts: All account data is retained for the duration of your registration on the platform.
• Closed accounts: Following account closure — whether voluntary or due to a breach of terms — core identity and transaction records are retained for a set period to allow for the resolution of any outstanding disputes, chargebacks or legal queries.
• Transaction records in PKR: Financial records are retained for the period required to meet standard financial record-keeping practices.
• Support communications: Chat and email correspondence with the fomo7 support team is retained for a period sufficient to reference in the event of a follow-up query or dispute.
• Analytics data: Aggregated, anonymised usage data may be retained indefinitely for platform improvement purposes, as it cannot be traced back to any individual player.

Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with you.

8 Your Rights Over Your Data

As a player on fomo7, you have the following rights regarding the personal information we hold about you. These can be exercised at any time by contacting the support team:

• Access: You can request a copy of the personal data fomo7 holds about you at any time.
• Correction: If any information in your account is inaccurate or out of date, you can request that it be corrected. Some details — such as your registered name — may require identity verification before they can be updated.
• Deletion: You can request the deletion of your personal data. Note that certain records (such as financial transaction history) may need to be retained for a defined period regardless of a deletion request, as described in Section 7.
• Portability: You can request that your data be provided in a structured, machine-readable format so that it can be transferred elsewhere if you wish.
• Objection: You can object to the processing of your data for direct marketing purposes at any time. You can also object to other types of processing where you believe it is not justified.
• Restriction: In certain circumstances, you can request that processing of your data be restricted while a concern or dispute is being resolved.

To exercise any of these rights, contact fomo7 support with your account username and a description of your request. We will respond within a reasonable timeframe.

9 Security Measures

fomo7 takes the security of your personal and financial data seriously. The technical and organisational measures in place to protect your information include:

• SSL/TLS encryption: All data transmitted between your browser and fomo7.wine is encrypted using industry-standard protocols, including when processing PKR deposits and withdrawals.
• Access controls: Access to player data within fomo7's systems is restricted to staff with a legitimate need to access it, based on role-based permissions.
• Account authentication: Player accounts are protected by password authentication. We strongly recommend using a unique, strong password and not sharing it with anyone.
• Fraud monitoring: Automated systems monitor account activity for signs of unusual behaviour, unauthorised access attempts and potential fraud. Suspicious activity triggers additional verification steps.
• Secure data storage: Personal and financial data is stored on secure servers with appropriate physical and logical access controls.

While fomo7 takes all reasonable precautions, no online platform can guarantee absolute security. If you become aware of any unauthorised use of your account or a suspected data breach, please contact support immediately so we can take prompt action to secure your account.

10 Children's Privacy

fomo7 is strictly an adult platform intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. Age verification checks are carried out as part of the registration and withdrawal process to enforce this requirement.

If fomo7 becomes aware that a person under the age of 18 has registered an account or provided personal data, that account will be suspended immediately and all associated data will be deleted. Any deposits made through an underage account will be returned to the originating payment method.

11 Updates to This Policy

fomo7 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer or in response to feedback from players. When material changes are made, we will notify registered players through an on-site notice or an account message prior to the changes taking effect.

The "Last updated" date at the top of this page indicates when the current version was published. We encourage you to review this policy periodically, particularly before making significant changes to your account or payment details.

Your continued use of fomo7.wine after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you disagree with any change, you are entitled to close your account and request deletion of your data as described in Section 8.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way fomo7 handles your personal data, please reach out to our support team. We are available around the clock through the live chat feature on the platform, and you can also contact us via the email address listed in the footer of this page.

For data-related requests — such as accessing your data, requesting a correction or asking for deletion — please include your registered account username and a brief description of your request when you get in touch. We aim to acknowledge all data-related requests promptly and resolve them within a reasonable period.

For further information about your rights as a player, visit our FAQ page, which covers many common questions, or head to our Responsible Gaming section for guidance on managing your gaming activity and account settings.

To review the full terms that govern your use of fomo7, including account eligibility, bonus rules and withdrawal conditions, please read the Terms and Conditions.